Episode 15

UX Research Methods During COVID-19 Times

Derek sits down with Paul Brown, Director of UX Projects at Strategy Analytics, to talk about how UX researchers have had to adjust to new methods during times of COVID-19, which remote methods have worked well, precautions that are being taken in restarting in-person research, and how to make both participants and moderators feel as safe as possible.

Episode Transcript

Paul Brown on LinkedIn

Questions? Comments? Email us at UXSoup@strategyanalytics.com

Connect on LinkedIn: Chris, Derek, Lisa

Strategy Analytics UX Innovation Practice

About the Podcast

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UX Soup
Bite-sized human-centered design insights

About your hosts

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Chris Schreiner

As Director of Syndicated Research within the Strategy Analytics UX Innovation Practice, Chris Schreiner is responsible for leading teams delivering in depth user experience analysis and insights for clients in the wireless, smart home, and automotive industries.

Chris has over 20 years of experience in UX and human factors research, and has successfully led projects globally for clients in the automotive and wireless industries.
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Derek Viita

Derek is a Senior Analyst with the UX Innovation Practice at Strategy Analytics. His expertise spans 10+ years in automotive safety and infotainment, mobile apps, mobile payment, and navigation systems.

Derek has shepherded a variety of clients through a variety of user problems, and has led thousands of hours of design research across 3 continents. He uses a wide range of tools (from ethnography to surveys to co-design workshops to road tests) to explore the usefulness and usability of products and services.
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Lisa Cooper

Lisa is Director of the User Experience Strategies service within the Strategy Analytics UX Innovation Practice. She is responsible for delivering insights, qualitative and quantitative UX research to clients on emerging technologies such as, 5G, artificial intelligence, virtual and augmented reality, new device form factors, and HMI.

Lisa has 20+ years of experience in UX and Human Factors research in North America and Europe focusing on smartphones, wearables, smart home devices, assistive technologies, automotive infotainment, and aerospace applications specializing in applying a wide variety of qualitative and quantitative UX methodologies to augment the consumer experience.

She holds a Master's degree in Industrial and Systems Engineering with Human Factors concentration at Virginia Polytechnic Institute and State University. Bachelor’s degree in Ergonomics/Human Factors from Loughborough University, England.